January 31, 2012
SAN LUIS OBISPO, CA — Locals in need of auto repairs are sure to have an excellent experience at Rizzoli’s Automotive. In 2011, the longstanding family-run business scored 100 percent in customer satisfaction for its San Luis Obispo location and 97.5 percent for its Santa Maria location.
Emphasizing quality customer care for three generations, Rizzoli’s Automotive earns consistently high marks on the American Automobile Association’s (AAA) annual customer satisfaction evaluation.
“Rizzoli’s has continued to score high on this evaluation for the past seven years,” said Rizzoli’s General Manager Kyle Rizzoli. “We are proud to consistently receive such high marks from this respected organization, and we are even prouder to offer such a high level of service to our customers.”
AAA holds its approved auto repair facilities to high standards and continually screens and monitors them to assure all criteria are met. Every year, AAA evaluates and scores the customer satisfaction index for all AAA Approved Auto Repair facilities. Respondents are asked to evaluate customer service, professionalism in solving problems, accuracy of estimates, service completion on promised date, and customer loyalty.
Now in its third generation of family ownership, Rizzoli’s Automotive is the first AAA Auto Repair facility on the Central Coast and has won the most awards for excellence in quality of work and customer loyalty in its AAA network. Rizzoli’s service all car makes and models, with shops located at 2584 Victoria Lane in San Luis Obispo and 1149 W. Tama Lane in Santa Maria. Call (805) 541-1082 for more information, or visit www.rizzolisautomotive.com.